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Midwest Labor Madison Office

Midwest Labor - Madison

Serving all of Dane County
Madison, WI  53716


Phone: 608-581-8359
Email: madison@midwestlabor.com

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Receptionist/ Bi-Lingual

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Must be fluently Bi-lingual for this position.

Essential Duties

  • Must be fluently Bi-lingual for this position.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • File and maintain records.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers or the public.
  • Keep a current record of staff members' whereabouts and availability.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Schedule space or equipment for special programs and prepare lists of participants.

Required

  • Bi-lingual language skills.

Pay: 14.00-16.00 hourly